Sustainable Apparel and Textiles Conference

29th - 30th April 2026

Amsterdam, Netherlands

Emotional durability: Why consumers neglect the clothes they own – and how psychology can help

Plenary
Back to agenda

The transition to a circular fashion economy depends on people valuing what they already own: wearing garments for longer, caring for them properly, and, when the time comes, placing them in the right channels for textile-to-textile recycling rather than sending them to landfill.

However, research such as Zalando’s It Takes Many report shows that whilst 74% of consumers say they want to wear clothes more sustainably, these values rarely translate into action. The attitude–behaviour gap is well-documented: people care, but garments still end up neglected at the back of wardrobes or discarded to make space for new purchases.

Waiting for consumers to change on their own is not a viable strategy. The fashion industry must meet people where they are and find ways to build emotional durability into clothing to change this default behaviour.

Our panel will explore:

  • What are the common associations with “sustainable fashion”? Is it still seen as buying new premium goods rather than caring for what people already own?
  • Why do consumers lose interest in garments they once loved, and when do clothes become disposable in their minds?
  • How can brands uncover what truly motivates consumers around garment care and disposal? What useful generalisations exist, given the emotional complexity of our relationship with clothing?
  • What practical interventions can brands implement now to bridge the attitude–behaviour gap?
Plenary

What to expect from this type of session...

Main stage sessions, but not as you know them. Because we’re off-the-record, leading experts can speak candidly about their experience with what works, and what doesn’t. At least half the session is dedicated to audience insights and questions to ensure we tackle the big issues head on.

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Day 0

Tuesday 28th April 2026

Time
Session title
Session theme
Session type
2:30pm - 5:00pm
Workshop
5:00pm - 6:00pm
Networking
Day 1

Wednesday 29th April 2026

Time
Session title
Session theme
Session type
9:20am - 10:05am
C-suite priorities: Are quarterly results crowding out long-term survival in the boardroom? 
Finisterre | Aditya Birla Fashion & Retail | Asket | Sustainabelle
Plenary
10:05am - 10:45am
Fair purchasing or failed partnerships? What does real supplier-brand collaboration look like in practice? 
Oritain | Artistic Garment Industries (AGI Denim) | MANGO | Ethical Trading Initiative
Case study
10:45am - 11:30am
11:30am - 12:10pm
Net-zero: Everyone pays for inaction. Who pays for action? 
Marks & Spencer | Soorty Enterprises | Action Speaks Louder | Sustainable & Social
Plenary
12:10pm - 1:00pm
Plenary
1:00pm - 2:00pm
2:00pm - 2:45pm
2:45pm - 3:30pm
3:30pm - 4:15pm
4:45pm - 5:30pm
5:30pm - 6:30pm
Day 2

Thursday 30th April 2026

Time
Session title
Session theme
Session type
9:00am - 9:50am
The consumption cyclone: Can circularity fix overproduction? 
Hirdaramani Group | Reju | Primark | Tapestry | Sustainabelle
Plenary
10:20am - 10:45am
10:45am - 11:15am
Transitioning to regenerative cotton: Impact, opportunity, and operational reality from farm to brand 
Turnrow Farm Services | COTTON USA™ and U.S. Cotton Trust Protocol
Case study
12:45pm - 1:45pm
1:45pm - 2:10pm
A just transition: How we can centre waste pickers, not just waste, in the circular economy 
Saamuhika Shakti | H&M Foundation | Cradle to Cradle Products Innovation Institute
Plenary
2:55pm - 3:30pm
Plenary
3:30pm - 3:45pm
Plenary